Terms & Conditions

Terms and Conditions for Consultation Appointments

  1. Non-Refundable Consultation Fee
    All consultation fees must be paid in advance and are strictly non-refundable, regardless of the circumstances.

  2. Appointment Rescheduling and Cancellations
    Clients may reschedule or cancel their consultation appointments with a minimum of 24 hours’ notice prior to the scheduled time.

  3. No Refund for Cancellations
    Please be aware that cancelling your appointment does not entitle you to any refund of the consultation fee.

  4. One-Time Free Rescheduling
    Clients are permitted to reschedule their consultation appointment once at no additional cost, provided at least 24 hours' notice is given. Subsequent rescheduling requests may incur an additional administrative fee.

  5. Late Arrivals
    If you arrive more than 10 minutes late to your scheduled appointment, the session may be shortened or cancelled at the discretion of the consultant, without any entitlement to a refund or reschedule.

  6. No-Show Policy
    Failure to attend a scheduled appointment without prior notice will be considered a “no-show.” No-shows are not eligible for rescheduling or refund under any circumstances.

  7. Changes by the Consultant
    In rare cases where the consultant must cancel or reschedule an appointment, you will be offered an alternative time slot or a full refund of the consultation fee.

  8. Responsibility to Provide Accurate Information
    Clients are responsible for providing accurate and complete information prior to and during the consultation. Any advice given is based solely on the information provided and is not liable for any errors or omissions in the client’s submission.